[Explore other case studies](https://firebase.google.com/case-studies) [View more solutions](https://firebase.google.com/solutions) ![Ahoy Games logo](https://firebase.google.com/static/images/usecases/ahoy-games_logo.png)

##### Ahoy Games increases purchases by 13% with Remote Config personalization

![Phone device frame](https://firebase.google.com/static/images/usecases/device_frame_horizontal.png) ![Screenshot of Ahoy Games](https://firebase.google.com/static/images/usecases/ahoy-games-screenshot.jpg)

*** ** * ** ***

##### Introduction

Based in Poland, indie developer
[Ahoy Games](https://www.ahoygames.com/) creates social gaming
experiences designed to bring the excitement back to tabletop
gaming. With an agile team of just 13 people, Ahoy Games has
accumulated over 2.2 million monthly active users, 30 million
downloads, and more than 8 million daily game plays of hits such
as [Backgammon Legends](https://play.google.com/store/apps/details?id=com.ahoygames.backgammon),
[Rummy Club](https://play.google.com/store/apps/details?id=com.ahoygames.rummy),
and [Okey](https://play.google.com/store/apps/details?id=com.ahoygames.okey).

*** ** * ** ***

##### Challenge

Ahoy already relied on a variety of Firebase products to keep
players happy and engaged long-term, like
[Test Lab](https://firebase.google.com/products/test-lab) and
[Crashlytics](https://firebase.google.com/products/crashlytics) to maintain a stable,
high-quality experience and
[Cloud Messaging](https://firebase.google.com/products/cloud-messaging) to send targeted,
customized, and recurring messages. They also used
[Remote Config](https://firebase.google.com/products/remote-config) and
[A/B Testing](https://firebase.google.com/products/ab-testing) to run experiments and
dynamically roll out new features to see how players would
respond. But running a lot of tests manually was a drain on their
resources, and the results often came back split. And while the
team knew there were differences between the preference groups,
they didn't know how to segment their user base to run more
specific tests.
![Phone device frame](https://firebase.google.com/static/images/usecases/device_frame_horizontal.png) ![Screenshot of Ahoy Games](https://firebase.google.com/static/images/usecases/ahoy-games-screenshot.jpg)

*** ** * ** ***

##### Solution

As longtime fans of Remote Config, Ahoy Games was one of the
first teams to try
[Remote Config personalization](https://firebase.google.com/docs/remote-config/personalization),
a new feature that uses machine learning to help developers
automatically optimize individual user experiences to
maximize the objectives they want. Since personalization is
built on top of Remote Config, setting it up was fast and
easy, saving them time right off the bat.

Once set up, Ahoy used personalization in a number of their
games for various optimizations. In Backgammon Legends, Ahoy
Games used personalization to determine how long the Spin the
Wheel offer should be shown to players, and to tweak the
visuals and copy of their Piggy Bank feature to increase
interaction. Within a week, Spin The Wheel and Piggy Bank
purchases had increased by 13% and 12%, respectively. In
Rummy Club, personalizing their reshuffle feature led to a
2% lift in rewarded video views. And in Okey, Ahoy Games used
personalization to determine the right amount of premium
currency to offer a player for watching a rewarded video ad.
There, they saw a consistent 3-4% increase in conversions
over the baseline, and a 20-25% increase compared to the
default value.
Personalization allowed Ahoy Games to spend less time setting
up variable tests and more time doing what they do best:
developing their product and building new game features.
Ahoy Games now uses personalization throughout their games to
continuously optimize the experience at a much more granular
level, serving the right variant to the right player in order
to maximize their conversion goals with little to no effort
from the team.

*** ** * ** ***

Results

12-13% - increase in in-app purchases

20-25% - increase in conversions compared to default value
![Ahoy games logo](https://firebase.google.com/static/images/usecases/ahoy-games_logo.png)
"We are very impressed with how magical the personalization feature has been. It's so much more than an A/B test, as it continuously optimizes and serves the right variant to the right groups of people to maximize conversion goals. Without Firebase, we would have a harder time succeeding in an arena full of bigger corporations with our humble 13-person team."


- Deniz Piri, CEO, Ahoy Games
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