Customize your Firebase Crashlytics crash reports

In the Crashlytics dashboard, you can click into an issue and get a detailed event report. You can customize those reports to help you better understand what's happening in your app and the circumstances around events reported to Crashlytics.

Report uncaught exceptions

You can automatically catch all "fatal" errors that are thrown within the Flutter framework by overriding FlutterError.onError with FirebaseCrashlytics.instance.recordFlutterFatalError. Alternatively, to also catch "non-fatal" exceptions, override FlutterError.onError with FirebaseCrashlytics.instance.recordFlutterError:

void main() async {

  await Firebase.initializeApp();
  bool weWantFatalErrorRecording = true;
  FlutterError.onError = (errorDetails) {
    } else {


Asynchronous errors

Asynchronous errors are not caught by the Flutter framework:

  onPressed: () async {
    throw Error();

To catch such errors, you can use the PlatformDispatcher.instance.onError handler:

Future<void> main() async {
    await Firebase.initializeApp();
    FlutterError.onError = (errorDetails) {
    // Pass all uncaught asynchronous errors that aren't handled by the Flutter framework to Crashlytics
    PlatformDispatcher.instance.onError = (error, stack) {
      FirebaseCrashlytics.instance.recordError(error, stack, fatal: true);
      return true;


Errors outside of Flutter

To catch errors that happen outside of the Flutter context, install an error listener on the current Isolate:

Isolate.current.addErrorListener(RawReceivePort((pair) async {
  final List<dynamic> errorAndStacktrace = pair;
  await FirebaseCrashlytics.instance.recordError(
    fatal: true,

Report caught exceptions

In addition to automatically reporting your app’s crashes, Crashlytics lets you record non-fatal exceptions and sends them to you the next time a fatal event is reported or when the app restarts.

Use the recordError method to record non-fatal exceptions in your app's catch blocks. For example:

await FirebaseCrashlytics.instance.recordError(
  reason: 'a non-fatal error'

// Or you can use:
await FirebaseCrashlytics.instance.recordFlutterError(errorDetails);

You may also want to log further information about the error which is possible using the information property:

await FirebaseCrashlytics.instance.recordError(
  reason: 'a non-fatal error',
  information: ['further diagnostic information about the error', 'version 2.0'],

These exceptions appear as non-fatal issues in the Firebase console. The issue summary contains all the state information you normally get from crashes, along with breakdowns by version and hardware device.

Crashlytics processes exceptions on a dedicated background thread to minimize the performance impact to your app. To reduce your users’ network traffic, Crashlytics will rate-limit the number of reports sent off device, if necessary.

Add custom keys

Custom keys help you get the specific state of your app leading up to a crash. You can associate arbitrary key/value pairs with your crash reports, then use the custom keys to search and filter crash reports in the Firebase console.

  • In the Crashlytics dashboard, you can search for issues that match a custom key.

  • When you're reviewing a specific issue in the console, you can view the associated custom keys for each event (Keys subtab) and even filter the events by custom keys (Filter menu at the top of the page).

Use the setCustomKey instance method to set key/value pairs. Here are some examples:

// Set a key to a string.
FirebaseCrashlytics.instance.setCustomKey('str_key', 'hello');

// Set a key to a boolean.
FirebaseCrashlytics.instance.setCustomKey("bool_key", true);

// Set a key to an int.
FirebaseCrashlytics.instance.setCustomKey("int_key", 1);

// Set a key to a long.
FirebaseCrashlytics.instance.setCustomKey("int_key", 1L);

// Set a key to a float.
FirebaseCrashlytics.instance.setCustomKey("float_key", 1.0f);

// Set a key to a double.
FirebaseCrashlytics.instance.setCustomKey("double_key", 1.0);

Add custom log messages

To give yourself more context for the events leading up to a crash, you can add custom Crashlytics logs to your app. Crashlytics associates the logs with your crash data and displays them in the Firebase console, under the Crashlytics Logs tab.

Use log to help pinpoint issues. For example:

FirebaseCrashlytics.instance.log("Higgs-Boson detected! Bailing out");

Set user identifiers

To diagnose an issue, it’s often helpful to know which of your users experienced a given crash. Crashlytics includes a way to anonymously identify users in your crash reports.

To add user IDs to your reports, assign each user a unique identifier in the form of an ID number, token, or hashed value:


If you ever need to clear a user identifier after you set it, reset the value to a blank string. Clearing a user identifier does not remove existing Crashlytics records. If you need to delete records associated with a user ID, contact Firebase support.

Get breadcrumb logs

Breadcrumb logs give you a better understanding of the interactions that a user had with your app leading up to a crash, non-fatal, or ANR event. These logs can be helpful when trying to reproduce and debug an issue.

Breadcrumb logs are powered by Google Analytics, so to get breadcrumb logs, you need to enable Google Analytics for your Firebase project and add the Firebase SDK for Google Analytics to your app. Once these requirements are met, breadcrumb logs are automatically included with an event's data within the Logs tab when you view the details of an issue.

The Analytics SDK automatically logs the screen_view event which enables the breadcrumb logs to show a list of screens viewed before the crash, non-fatal, or ANR event. A screen_view breadcrumb log contains a firebase_screen_class parameter.

Breadcrumb logs are also populated with any custom events that you manually log within the user's session, including the event's parameter data. This data can help show a series of user actions leading up to a crash, non-fatal, or ANR event.

Note that you can control the collection and use of Google Analytics data, which includes the data that populates breadcrumb logs.

Enable opt-in reporting

By default, Crashlytics automatically collects crash reports for all your app's users. To give users more control over the data they send, you can enable opt-in reporting by disabling automatic reporting and only sending data to Crashlytics when you choose to in your code:

  1. Turn off automatic collection natively:

    Apple platforms

    Add a new key to your Info.plist file:

    • Key: FirebaseCrashlyticsCollectionEnabled
    • Value: false


    In the application block of your AndroidManifest.xml file, add a meta-data tag to turn off automatic collection:

        android:value="false" />
  2. Enable collection for select users by calling the Crashlytics data collection override at runtime.

    The override value persists across launches of your app so Crashlytics can automatically collect reports. To opt out of automatic crash reporting, pass false as the override value. When set to false, the new value does not apply until the next run of the app.


Manage Crash Insights data

Crash Insights helps you resolve issues by comparing your anonymized stack traces to traces from other Firebase apps and letting you know if your issue is part of a larger trend. For many issues, Crash Insights even provides resources to help you debug the crash.

Crash Insights uses aggregated crash data to identify common stability trends. If you’d prefer not to share your app's data, you can opt-out of Crash Insights from the Crash Insights menu at the top of your Crashlytics issue list in the Firebase console.