Firebase Services: Service Specific Terms

Terms last modified: August 30, 2023

These Service Specific Terms are incorporated into the Google Cloud Master Agreement and the Firebase Services Schedule under which Google has agreed to provide Firebase Services as ordered in the applicable Order Form (collectively the "Agreement"). Capitalized terms used but not defined in the Service Specific Terms have the meaning given to them in the Agreement.

1. Services

Unless otherwise stated, the services below are covered by the Firebase Services Schedule under the Cloud Master Agreement:

  • Firebase A/B Testing
  • Firebase App Distribution
  • Firebase Cloud Messaging
  • Firebase Crashlytics
  • Firebase Dynamic Links
  • Firebase Hosting
  • Firebase In-App Messaging
  • Firebase Performance Monitoring
  • Firebase Realtime Database
  • Firebase Remote Config
  • Firebase User Segmentation Storage

2. General Service Terms

2.1 Data Location. For certain Services, Customer may select the region(s) in which Customer Data will be stored ("Data Location Selection"), and Google will store that Customer Data at rest in the selected region(s). Except to the extent consistent with applicable law, the Services do not limit the locations from which Customer or Customer End Users may access Customer Data or to which they may move Customer Data. For purposes of this section, Customer Data does not include resource identifiers, attributes, or other data labels. If a Data Location Selection is not available for a Service (or a Data Location Selection is not made by Customer with respect to any Customer Data), Google may process and store the Customer Data anywhere Google or its agents maintain facilities. Customer Data may be stored transiently or cached in any country in which Google or its agents maintain facilities.

2.2 Pre-GA Terms. Google may make available to Customer for evaluation purposes pre-general availability Firebase features, services and software, including those identified as "Early Access," "Alpha," or "Beta" (collectively "Pre-GA Services"). Customer’s use of Pre-GA Services is subject to the Agreement, as supplemented by these terms.

Customer’s obligations relating to the use of Services and Software under the Agreement also apply to the use of Pre-GA Services. Google retains all Intellectual Property Rights in the Pre-GA Services. Customer may provide feedback and suggestions about the Pre-GA Services to Google, and Google and its Affiliates may use any feedback provided without restriction and without obligation to Customer.

PRE-GA SERVICES ARE PROVIDED "AS IS" WITHOUT ANY EXPRESS WARRANTIES OR REPRESENTATIONS OF ANY KIND. Pre-GA Services (a) may not be covered by TSS, (b) may be changed, suspended or discontinued at any time without prior notice to Customer, and (c) are not covered by any SLA. The Data Processing and Security Terms do not apply to Pre-GA Services, except as otherwise indicated in a notice or documentation for a given Pre-GA Service. Customer should not use Pre-GA Services to process personal data or other data subject to legal or regulatory compliance requirements. Certain Pre-GA Services may be subject to additional terms stated below or in documentation and restrictions provided with such Pre-GA Services.

2.3 Services Acceptable Use Policy ("AUP"). Customer agrees not to, and not to allow third parties to, use the Services:

  • to violate, or encourage the violation of, the legal rights of others (for example, this may include allowing Customer End Users to infringe or misappropriate the intellectual property rights of others in violation of the Digital Millennium Copyright Act);
  • to engage in, promote or encourage illegal activity;
  • for any unlawful, invasive, infringing, defamatory or fraudulent purpose (for example, this may include phishing, creating a pyramid scheme or mirroring a website);
  • to intentionally distribute viruses, worms, Trojan horses, corrupted files, hoaxes, or other items of a destructive or deceptive nature;
  • to interfere with the use of the Services, or the equipment used to provide the Services, by customers, authorized resellers, or other authorized users;
  • to disable, interfere with or circumvent any aspect of the Services;
  • to generate, distribute, publish or facilitate unsolicited mass email, promotions, advertising or other solicitations ("spam"); or
  • to use the Services, or any interfaces provided with the Services, to access any other Google product or service in a manner that violates the terms of service of such other Google product or service.

3. Firebase Cloud Messaging

3.1 Platform Transport Layers. Google is not responsible for any third-party platform-level transport service used with Firebase Cloud Messaging. Message routing and delivery using Android Transport Layer to Android devices with Google Play Services is subject to the Google APIs Terms of Service.

4. Firebase App Distribution and Firebase Crashlytics

The following additional terms apply to the Firebase Services titled Firebase App Distribution and Firebase Crashlytics:

4.1 "Tester" means a user which Customer specifically allows, via Firebase App Distribution, to test Customer Applications that have not yet been publicly released.

4.2 "Results" means the work products resulting from the Services that are delivered to Customer by Google through the Services, and which are based on the Customer Data.

4.3 Customer Data License. Customer hereby grants Google a nonexclusive, license fee free and royalty free right and license to access, copy, distribute, process and use Customer Data, solely for the purpose of providing, developing, and maintaining the Services, along with any related customer or technical support, and as otherwise expressly permitted in these Service Specific Terms and the Agreement. Customer agrees that: (a) the Services depend on the availability of the Customer Data, and (b) Google will not assume any responsibility or liability for, or undertake to verify, the legality, accuracy or completeness of the Customer Data. Google shall have no obligation to store any Customer Data or Results.

4.4 The Services allow the Customer to collect information relating to performance of Customer Applications, including, without limitation, device state information, unique device identifiers, information relating to the physical location of a device, and information about how the Customer Application was used. Customer may turn on features of the Services to allow collection of other information via the Services, including some personally identifiable information (e.g., a user's email address), which allows Customer to communicate with users about the engagement with and functionality of their Customer Applications and to invite them to become Testers. Customer acknowledges and agrees that any such terms and conditions applicable to Customer Applications shall be between Customer and any Tester, and Google shall not be responsible for, and shall not have any liability whatsoever for, such terms or any Customer Application tested by a Tester, or for any breach by Customer or any Tester of such terms and conditions. Customer represents and warrants that Customer is collecting information via the Services solely to obtain information about the user engagement with and functionality of Customer Applications, and to communicate with users about such engagement and functionality. Customer agrees that it will not enable collection of personally identifiable information via the Services unless it is necessary to communicate with users about the Customer Applications or Customer wishes to invite users to be Testers and the user has provided affirmative consent to the collection and use of such information. Subject to and without limiting the foregoing, Customer agrees it will not enable collection or use of credit card information, Social Security numbers, driver's license numbers, dates of birth or physical addresses, or any sensitive personal data, via the Services.

4.5 Unless otherwise specified in writing by Google, Google does not intend use of the Services to create obligations under the Health Insurance Portability and Accountability Act, as amended ("HIPAA"), and makes no representations that the Services satisfy HIPAA requirements. If Customer is (or becomes) a "covered entity" or "business associate" as defined in HIPAA, Customer will not use the Services for any purpose or in any manner involving transmitting protected health information to Google unless Customer has received prior written consent to such use from Google. Customer shall at all times comply with all applicable laws, rules and regulations relating to data collection, privacy and security, including without limitation, COPPA, GDPR, and all other such laws and regulations. Customer will obtain and maintain any required consents necessary and will comply with any other applicable requirements to permit the processing of Customer Data under this Agreement.