A/B Testing troubleshooting and FAQ

This page provides troubleshooting help and answers to frequently-asked questions about using A/B Testing. If you can't find what you're looking for or need additional help, contact Firebase support.

General troubleshooting/FAQ

New A/B Testing workflow update and troubleshooting/FAQ

To provide a more powerful and cohesive experimentation experience, A/B Testing is now integrated directly into Remote Config as a native feature. Previously, Remote Config experiments operated as a separate product within A/B Testing, requiring isolated workflows and separate condition logic that could lead to inconsistent evaluation behaviors.

Featurizing experiments directly into Remote Config addresses these limitations and unlocks key improvements:

  • Richer, unified targeting: Experiments now leverage Remote Config's native condition builder, giving you access to a richer set of targeting criteria—such as Analytics audiences and user properties, app versions, device languages, country/region, and custom signals.
  • Condition reuse: You can reuse existing Remote Config conditions across parameters, rollouts, and experiments rather than creating duplicate, isolated rules.
  • Predictable condition evaluation: Experiment conditions are evaluated sequentially alongside your other template conditions using standard "first match" logic. You can reorder conditions in the template to control precedence, eliminating legacy conflicts where A/B Testing conditions implicitly overrode other rules.
  • Instant real-time updates: Leveraging Remote Config's real-time fetch mechanism, experiment updates (such as changing variant values or targeting) propagate to client SDKs in real time without waiting for the next periodic fetch.
  • Unified template lifecycle: Experiments are managed as core components of your Remote Config template—similar to rollouts. You can stage, version, audit in change history, and publish experiment changes atomically alongside your template updates.

Refer to this troubleshooting guide to help you navigate through these changes.