A/B Testing troubleshooting and FAQ
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This page provides troubleshooting help and answers to frequently-asked
questions about using A/B Testing. If you
can't find what you're looking for or need additional help, contact
Firebase support.
General troubleshooting/FAQ
How many experiments can I create and run?
You are allowed up to 300 experiments per project,
which could consist of up to 24 running experiments, with the rest as draft or completed.
Why can't I view my experiments after
unlinking and relinking my project to Google Analytics?
Linking to a different Google Analytics property will cause you to lose access to experiments created beforehand. To regain access to a previous experiment, re-link your project to the Google Analytics property that was linked when the experiment was created.
Why do I receive a "Project not linked to
Google Analytics" message when creating a Remote Config experiment?
If you've already
linked Firebase and Google Analytics, but still see a message that Google
Analytics is not linked, make sure that an Analytics stream exists for all apps in your
project. Currently, all apps in a project must be connected to a Google Analytics stream to use
A/B Testing.
You can find the list of all active streams on the
Google Analytics integration details
page within the Firebase console, accessed from
settingsProject Settingschevron_rightIntegrationschevron_rightGoogle Analyticschevron_rightManage.
Creating a Google Analytics stream for any app that does not have one should resolve the issue.
There are a few ways to create streams for missing apps:
If you only have one or two apps missing an associated Google Analytics stream, you can choose
one of the following methods to add a Google Analytics stream:
Delete and re-add any app without an active stream in the Firebase console.
From the
Google Analytics console, select
Admin, click Data Streams, then click
Add stream, add the missing app's details, and click Register
app.
If you have more than a few missing app streams, unlinking and relinking your Google Analytics
property is the fastest and most efficient way to create the missing app streams:
From settingsProject Settings, select
Integrations.
Within the Google Analytics card, click Manage to access
Firebase and Google Analytics settings.
Make a note of the Google Analytics Property ID and the
Linked Google Analytics account.
Click more_vertMore and select
Unlink Analytics from this project.
Review the warning that appears (don't worry here; you will relink the same property in the
next step), then click
Unlink Google Analytics.
When unlinking is complete, you'll be redirected to the Integrations page.
Within the Google Analytics card, click Enable to begin
the relinking process.
Select your Analytics account from the Select account list.
Next to Automatically create a new property in this account, click
editEdit and, from the
Analytics property list that appears, select your property ID.
A list of all apps in your project appears. Existing stream mappings for each app are
listed, and apps that do not have a stream will have one created for them.
Click Enable Google Analytics to relink the property.
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