A/B Testing troubleshooting and FAQ
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This page provides troubleshooting help and answers to frequently-asked
questions about using A/B Testing. If you
can't find what you're looking for or need additional help, contact
Firebase support.
General troubleshooting/FAQ
How many experiments can I create and run?
You are allowed up to 300 experiments per project,
which could consist of up to 24 running experiments, with the rest as draft or completed.
Why can't I view my experiments after
unlinking and relinking my project to Google Analytics?
Linking to a different Google Analytics property will cause you to lose access to experiments created beforehand. To regain access to a previous experiment, re-link your project to the Google Analytics property that was linked when the experiment was created.
Why do I receive a "Project not linked to
Google Analytics" message when creating a Remote Config experiment?
If you've already enabled Google Analytics in your project and linked
your apps, but you're still seeing a message that Google Analytics is
not linked, then make sure that an Analytics stream exists for
all apps in your project. Currently, to use A/B Testing,
all apps in a project must be linked to Analytics.
Here's how to verify the list of all active streams for your
Google Analytics integration:
In the Firebase console, go to the
settingsSettings >
Integrations page.
In the Google Analytics card, click Manage.
Creating a Google Analytics stream for any app that does not have one
should resolve the issue. There are a few ways to create streams for missing
apps:
If you only have one or two apps missing an associated
Google Analytics stream, you can choose one of the following methods
to add a Google Analytics stream:
In the Firebase console, delete and re-add any app without an active
stream.
From the
Google Analytics console,
select Admin, click Data Streams, then
click Add stream, add the missing app's details, and
click Register app.
If you have more than a few missing app streams, unlinking and relinking
your Google Analytics property is the fastest and most efficient way
to create the missing app streams:
In the Firebase console, go to the
settingsSettings >
Integrations page.
In the Google Analytics card, click
Manage.
Make a note of the Google AnalyticsProperty ID
and the Linked Google Analytics account.
Click more_vertMore
and select Unlink Analytics from this project.
Review the warning that appears (don't worry here; you will relink the
same property in the next step), then click
Unlink Google Analytics.
When unlinking is complete, you'll be redirected to the
Integrations page.
In the Google Analytics card, click
Enable to begin the relinking process.
Select your Analytics account from the
Select account list.
Next to
Automatically create a new property in this account,
click
editEdit and, from
the
Analytics property list that appears, select your
property ID.
A list of all apps in your project appears. Existing stream mappings for
each app are listed, and apps that do not have a stream will have one
created for them.
Click Enable Google Analytics to relink the property.
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