Analytics FAQ and troubleshooting
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This page provides troubleshooting help and answers to frequently asked
questions about using Analytics. If you
can't find what you're looking for or need additional help, contact
Firebase support.
Why is Google Analytics a recommended part of using Firebase products?
Google Analytics is a no-cost and unlimited analytics solution that
works with Firebase features to deliver powerful insights. It lets you
view event logs in Crashlytics, notification effectiveness in
FCM, deep link performance for Dynamic Links, and in-app purchase data
from Google Play. It powers advanced audience targeting in
Remote Config, Remote Config personalization, and more.
Google Analytics acts as a layer of intelligence in the
Firebase console to provide you with more actionable insights about how
to develop a high-quality app, grow your user base, and earn more money.
How do I control how my Analytics data is shared with the rest of
Firebase?
By default, your Google Analytics data is used to enhance other
Firebase and Google features. You can control how your
Google Analytics data is shared in your project settings anytime.
Learn more about
Data sharing settings.
How do I update my Analytics property settings?
From the Admin page
in your Google Analytics property, you can update your property settings,
such as:
Data sharing settings
Data retention settings
Time zone and currency settings
To update your property settings, follow these steps:
In the Firebase console, go to your
settings >
Project settings.
Go to the Integrations tab, and then in the Google Analytics
card, click Manage or View link.
How was the Analytics SDK updated for on-device conversion measurement
support, and am I required to upgrade?
Before our release updating on-device conversion measurement using event
data, developers had to manually include multiple SDK modules to use
on-device measurement capabilities, a time-consuming process. As a result,
we updated the existing default SDK module (FirebaseAnalytics)
to include on-device conversion measurement capabilities as well for
Google Ads.
* This configuration will include On-Device Conversion Measurement
(Event Data) as well. If needed, you can disable the feature by setting the
value of GOOGLE_ADS_ON_DEVICE_CONVERSION_EVENT_DATA_ENABLED to
NO (Boolean) in your app's Info.plist file.
Can I install Analytics without ad attribution and IDFA collection
features?
Some Analytics features, such as audiences and campaign attribution, and
some user properties, such as age and interests, require the
AdSupport framework
to be enabled. Without this framework, Analytics can't collect information
needed for these features to function properly.
To enable the AdSupport framework:
In your Xcode project, select your project's target.
Select the General tab for your target.
Expand the Linked Frameworks and Libraries section.
Click + to add a framework.
Select AdSupport.framework.
Add the -ObjC linker flag to your project's build settings under
Other Linker Flags.
Before submitting your app for review, ensure your app complies with
IDFA usage guidelines.
What changed in the Google Analytics section with the October 2021 update?
Why don't I see any Analytics data in the Firebase console after
unlinking Firebase from Google Analytics?
Analytics data resides within the Google Analytics property — not
within the Firebase project. If you delete or unlink the property, then the
Analytics data won't be accessible to Firebase and you'll see an
empty Analytics dashboard in the Firebase console. Note that
because the data still resides in the previously linked property, you can
always relink the property to Firebase and see the Analytics data in the
Firebase console.
Linking a brand new Google Analytics account (and thus a new Google
Analytics property) to your Firebase project will result in an empty
Analytics dashboard in the Firebase console until additional
data is collected. Alternatively, you can consider to move your existing Google Analytics property into a different
Google Analytics account, which doesn't require unlinking from Firebase
and won't disrupt data collection.
If my Analytics property and its data were deleted, is there any way to
get them back?
No. If your property has been deleted, it isn't possible to undelete the
property or retrieve the previously collected Analytics data stored in
that property.
If you'd like to start using Google Analytics again, you can link either a
new property or an existing property to your Firebase project. You can do
this linking in either the Firebase console or the Google Analytics UI.
Learn more about
linking a Google Analytics property to your
Firebase project.
If my Analytics property was deleted, can I link a new Google Analytics
property to my Firebase project and start using Analytics again?
If you'd like to start using Google Analytics again, you can link either a
new property or an existing property to your Firebase project. You can do
this linking in either the Firebase console or the Google Analytics UI.
Learn more about
linking a Google Analytics property to your
Firebase project.
Note that because all Analytics data is stored in the property (not the
Firebase project), the previously collected Analytics data can't be
retrieved.
How will Firebase products or integrated Google products be affected by the
deletion of my Analytics property?
Several Firebase products rely on the Google Analytics integration. If your
Analytics property and its data are deleted, the following will happen if
you use the following products:
Crashlytics — You can no longer see crash-free users, breadcrumb
logs, or velocity alerts.
Cloud Messaging and In-App Messaging — You can no longer use
targeting, campaign metrics, audience segmentation, and analytics labels.
Remote Config — You can no longer use targeted configurations or
Personalization.
A/B Testing — You can no longer use A/B Testing because the
experiment measurement is supplied by Google Analytics.
Dynamic Links — Any feature that relies on data from Google Analytics will be
disrupted.
In addition, the following integrations will be affected:
Can I move Analytics data from one Firebase project to another project?
No, it isn't possible to directly move Analytics data from one
Firebase project to another project.
However, you can export and combine data from both projects into a single
location, such as
BigQuery
for analysis.
While moving existing data isn't possible, you can link an existing
Analytics property to a new Firebase project and start collecting data
from then on in that new project. You can do this linking in either the
Firebase console or the Google Analytics UI. Learn more about
linking a property to your Firebase project.
How do I segment users who have not met some criterion?
You can reframe the problem by "negatively targeting" these users. For
example, reframe the problem as "Don't show ads to people who have bought
something", and form an
audience of those users to target.
Are audiences and/or events defined in the Google Analytics interface also
available in the Firebase console?
Your audiences and user properties will be synced. For some features,
you'll need to use the Google Analytics interface, such as segmentation and
closed funnels. You can access the Google Analytics interface directly using
deep-links from the Firebase console.
Any changes you make from the Firebase console can also be performed in
Google Analytics, and those changes will be reflected in Firebase.
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