What can you do with Firebase In-App Messaging?

Engage your audience in meaningful ways with modifications to the style, targeting, and scheduling of your messages entirely through the Firebase console. Firebase In-App Messaging offers message templates for you to experiment with and customize to your liking.

Customize your message UI

You can style your messages with templates that are designed for creating engaging and clean user interfaces. Here are the available templates:

Message Template Description
Card
  • Structured message with two action buttons
  • Offers users a choice
Modal
  • Flexible message dialog with one action button
  • Only the message title is required — use what you need
Image only
  • Upload your custom designed message
  • Easy to incorporate your aesthetics
Banner
  • Notification-like message
  • Doesn't take up a lot of screen space

Learn more about messaging templates

Use the Image only message template, uploading your designed message to:

  • Incorporate the exact colors, fonts, and formatting that are tailored to your app's aesthetic and branding.
  • Offer a themed promotion. Send out your Halloween discount in a message with a custom scary font and background pattern. The entire message is clickable for the user to learn more or dismiss the message.

Want even more freedom? Modify the display of Firebase's message templates through code.

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Target specific users

For each campaign, you can target messages to certain audiences based on their behavior, language, engagement, and more.

Consider combining a Card message with Firebase Dynamic Links, configuring the targeting of the message to:

  • Target users with a Last app engagement between one to seven days to make sure they are active. Ask your engaged users if they are enjoying your app. Depending on their answer, deep link to Google Play for a review or survey their feedback.
  • Let users explore your social media app without pressures to register for an account. Target your authentication message at users that First Open your app at least two days ago.

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Schedule messages with contextual triggers

Messages only appear while users are in your app and are triggered by certain events, ensuring that the messages stay relevant and contextual for your users. You don't want to distract users who might be in the middle of a high-score- setting game or an important purchase.

For instance, you can configure the scheduling of your Banner message to:

  • Congratulate users whenever they level up in your game app by setting a level_up event as a trigger.

Avoid spamming your users by setting a per-device frequency limit for your Banner message to:

  • Gently remind users to update your app by setting the number of messages to no more than one message every 15 days. Users can easily click to engage or dismiss with a swipe up.

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Track your app's performance

You can combine Firebase In-App Messaging with Google Analytics to reveal important details about your users' preferences and satisfaction with your app.

Enable Analytics events as conversions and track users' interactions with your messages. For example:

  • Offer a promotional message with the Modal template's action button to discounted items. Firebase lets you know how many users received the message, how many clicked on it, and how many completed conversion event such as an e-commerce purchase.

Utilize callbacks to create a personalized experience for your users.

  • Tackle important, text-heavy messages such as a terms of service update with the Modal template's flexible dialog orientation. Track which users consented to your terms of service and use callbacks to add users to an Analytics audience for better targeting.

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